Case Study: Park University achieves faster enrollment processing with Xerox document management

Park University paves the way for enrollment growth with an optimized, paperless admission process

Park University, a private university with 43 campus centers across 21 states, was struggling with a decentralized, paper-based enrollment process that could no longer keep up with rapid growth. Admissions, Registrar’s, and Financial Aid staff were overwhelmed by manual document handling, and application processing could take up to 30 days, hurting student service and costing the university an estimated $1.5 million in lost revenue each term. Xerox Corporation was brought in to help modernize the process with document management services.

Xerox Corporation designed and implemented a digital document management system that connected all campus centers to a central repository, linked to the university’s Student Information System, and added electronic forms to eliminate re-keying. The results were significant: admission processing time dropped from 30 days to 3 days, filing cabinets were reduced by 90%, interoffice communication became real-time, and Park University gained the infrastructure to support enrollment growth of up to 300% without additional staffing.

Park University

Michael H. Droge

President