Case Study: Mohammed Bin Rashid Housing Establishment improves print security and efficiency with Xerox Managed Print Services

Mohammed Bin Rashid Housing Establishment - Customer Case Study

Mohammed Bin Rashid Housing Establishment (MRHE), the Dubai governmental body responsible for housing services, was managing large volumes of confidential documents across multiple projects with infrastructure that was not built for that workflow. To improve document security, streamline printing, and reduce support overhead while maintaining nonstop service, MRHE turned to Xerox Corporation and its Managed Print Services offering.

Xerox Corporation deployed 38 Xerox devices alongside YSoft SafeQ and Xerox Device Agent to provide secure, monitored print management with card or PIN authentication. The result was proactive fleet monitoring, automatic supplies replenishment, remote fault resolution, and stronger information security, with nearly 80% of workflow problems resolved quickly and improved cost efficiency, reliability, and end-customer service.

Mohammed Bin Rashid Housing Establishment

Talal Mohammed Ahmed Al Ali

IT Director