Case Study: Mercator streamlines print and document management with Xerox

Mercator - Customer Case Study

Mercator, a Belgian insurance company, needed a more efficient and scalable way to handle huge volumes of outbound and inbound documents as it moved to a new office and prepared for future acquisitions. To address its print-and document-related needs, Mercator turned to Xerox Corporation for outsourced document management, print services, and document supply chain support.

Xerox Corporation implemented a complete managed print and document solution, including a new document management centre, automated inbound indexing and routing, multifunction print devices, and print-on-demand ordering. The results included 50% fewer office print devices, less waste of paper and consumables, faster and more accurate mail routing, and a 20% reduction in stationery and document sourcing costs, while improving SLA performance and scalability for Mercator’s growth.

Mercator

Koen Van Dyck

Manager