Case Study: Major Retail Company streamlines purchase order processing with Xerox

Major Retail Company - Customer Case Study

Major Retail Company, a California-based retail manufacturer and distributor founded in 1994, was struggling with a tedious paper-based production purchase order process. Manual sign-offs, approvals, and archiving for each PO made processing slow, error-prone, and costly, with a single PO taking as long as 17 minutes end to end. Xerox Corporation helped address this challenge with Xerox® SmartDocument Travel® and Xerox® DocuShare® solutions.

Xerox Corporation implemented an automated workflow for the company’s production team using Xerox® SmartDocument Travel®, Xerox® DocuShare CPX, and Xerox® DocuMate® 262i scanners, along with training and implementation support. The new paperless process reduced purchase order processing time, improved employee efficiency, and lowered paper output and storage costs. The solution delivered annual savings of $14,880 and an ROI of less than two years.