Case Study: Large Federal Government Civilian Agency achieves greater productivity and security with Xerox Managed Print Services

Large Federal Government Civilian Agency - Customer Case Study

A bureau within a large federal government civilian agency partnered with Xerox Corporation as it moved from three separate buildings into a single new headquarters. The challenge was to support a more digital, flexible, and telecommuting-friendly workplace while improving productivity, security, and efficiency across the print environment, using Xerox® Managed Print Services and related solutions.

Xerox Corporation implemented a Next Generation Xerox® Managed Print Services solution that consolidated devices, enabled Follow-You Printing™ with PIV card and PIN authentication, improved print oversight, and added proactive device management through Xerox® Device Management tools. The agency reduced costs by moving from a 1:1 employee-to-device ratio to 11:1, lowered downtime and IT support needs, improved security, and decreased overall printing through better visibility and control.