Xerox Corporation
338 Case Studies
A Xerox Corporation Case Study
Exelon Corporation, a leading energy company, faced challenges with an inefficient and costly document infrastructure. With over 2,700 devices from different manufacturers, managing service and supplies was time-consuming, and decentralized purchasing made it difficult to control costs. Seeking to improve efficiency and meet sustainability goals, Exelon engaged Xerox to conduct an Office Document Assessment.
Xerox implemented a comprehensive optimization plan, replacing older devices with networked multifunction systems and providing outsourced management services. This solution reduced the number of devices by 80% and cut the enterprise-wide cost per employee by 48%. Xerox also helped transform key business processes, resulting in 98% equipment uptime, substantial annual savings, and significant environmental benefits including the elimination of 55 tons of greenhouse gas emissions.
Joseph Lasky
Vice President & IT Infrastructure and Operations