Case Study: Delta Financial Corporation improves mortgage document processing with Xerox SMARTdocument Travel

Delta Financial Corporation - Customer Case Study

Delta Financial Corporation, a specialty consumer finance company, needed a better way to scan, index, and manage mortgage loan documents flowing in from brokers and internal offices. Their manual process in the Oracle-based records management system was slow, error-prone, and difficult to scale as the business grew. Xerox Corporation, working with NSi and Carr Business Systems, provided SMARTdocument Travel powered by AutoStore to streamline the process.

Xerox Corporation implemented a unified scanning and routing solution using Xerox EIP-enabled MFPs and SMARTdocument Travel, allowing Delta Financial to send documents directly into its document management system with simple front-panel workflows. The system automatically captures, indexes, converts, distributes, and archives documents, including faxes and emails, while maintaining user authentication and compliance. As a result, Delta Financial improved productivity, processing efficiency, security, and accuracy while reducing processing time and costs.

Delta Financial Corporation

Anthony Cardiello

Delta Financial Corporation