Case Study: Fox Valley Technical College cuts print turnaround from two weeks to two days with Xerox digital workflow solutions

Cutting lead times from two weeks to two days

Fox Valley Technical College’s Printing Services department faced a crushing backlog of roughly 150 jobs in the queue, leading to unacceptable wait times, lower customer confidence, and pressure to deliver highly professional printed materials for students, staff, and outside training clients. To address this, Xerox Corporation worked with the college to improve its internal print workflow using Xerox iGen3 Digital Production Press, FreeFlow Makeready and Web Services, Nuvera 120, and DocuTech 6115 solutions.

Xerox Corporation helped Fox Valley Technical College streamline job planning, reduce manual setup, automate order processing, and make better use of existing equipment through training and workflow redesign. As a result, turnaround times dropped from two weeks to two days in 18 months without adding equipment, output increased significantly, billing cycles were shortened from three months to two weeks after month-end, and customer trust and satisfaction rose sharply.

Fox Valley Technical College

Gary Kilgas

Dean of Graphic Arts and Printing Technologies