Case Study: Comservice grows client base and cuts print costs with Xerox Managed Print Services

Comservice - Customer Case Study

Comservice, a Xerox partner in Romania, faced the challenges of a competitive hardware market with price pressure and sought a new business model to drive growth. They recognized that their clients wanted to focus on their core business instead of managing printing issues, creating a need for a more sophisticated service offering.

Xerox provided its Managed Print Services (MPS) program, equipping Comservice with the tools, training, and support to deliver these solutions with minimal investment. As a result of implementing Xerox MPS, Comservice saw a 25% growth in its client database in 2017, expanded into new markets like education, and achieved a high level of customer retention through improved service quality and account management.

Comservice

Daniel Chiper

General Manager