Case Study: Apex Revenue Technologies boosts healthcare billing results with Xerox

Apex Revenue Technologies - Customer Case Study

Apex Revenue Technologies, a healthcare revenue cycle company based in Arden Hills, Minnesota, needed a better way to handle increasingly unpredictable patient payments as more U.S. patients became responsible for paying their own bills. Traditional static billing statements were no longer effective, so Apex looked for a more personalized approach to improve collections and patient engagement. Xerox Corporation supported this effort with its print and workflow technology.

Xerox Corporation helped Apex implement the Apex Connect dynamic patient statement platform, which creates fully personalized billing statements using patient data and is produced on Xerox® DocuPrint® MICR and Xerox® DocuTech® HighLight Colour Systems with Xerox® FreeFlow® Print Server. The solution delivered measurable gains for Apex customers, including a 10% increase in cash yield and a 10% reduction in costs. It also drove a 350% increase in use of lower-cost online payments and reduced the number of statement cycles needed to secure payment.

Apex Revenue Technologies

Patrick Maurer

President