Case Study: Global Communications Equipment Company achieves 54% cost savings with Xerox Global Document Outsourcing

Adopt common global processes for translation and localisation

Global Communications Equipment Company, a global communications equipment company, faced challenges in managing its translation and localization processes across different business units. With high costs, inconsistent quality, and slow turnaround times, they needed to adopt common global processes to improve brand consistency, speed, and reduce expenses. They partnered with Xerox Global Document Outsourcing to address these issues.

Xerox implemented a global managed service for translation and publishing, which included industry-standard tools like a translation memory repository and a secure service for sensitive documents. This solution provided a standard process worldwide and delivered significant results. The client achieved over 50% cost savings through better content reuse, faster turnaround times with a >99% on-time delivery rate, and improved quality with a >99% achievement of their quality SLA.