Case Study: Kristen’s Kick-Ass Ice Cream achieves business growth and more time back with Xero

Kristen’s Kick-ass Ice Cream talks about seamless collaboration

Kristen Buttress, Managing Director of Kristen’s Kick-Ass Ice Cream, grew her business from one location to four while juggling time-consuming bookkeeping and paperwork. Before working with Xero and connected apps, she was spending about 30 hours a month on admin instead of focusing on growth and family.

With Xero, Iridium Business Solutions, and apps like Shopify, Vend, SimplePay, and Dext, Kristen streamlined finance and operations, gaining a clear view of receivables, payables, and cash flow. The impact was significant: admin time dropped from 30 hours a month to about two, and her Shopify-enabled delivery service sold more than 5,000 tubs during hard lockdown, helping cover staff salaries and supporting continued expansion.

Kristen’s Kick-Ass Ice Cream

Kristen Buttress

Managing Director