Case Study: STERNGLAS saves 20 hours a week and reduces returns with Xentral ERP Software

The nu Company - Customer Case Study

STERNGLAS, a Hamburg-based watch manufacturer founded in 2016, had outgrown a patchwork of Google Sheets, billbee, Sendcloud, and manual workflows. Its setup created duplicate data, errors, inefficient warehouse and shipping processes, and major friction when combining B2C and B2B operations. The company was also looking for a better way to handle accounting, inventory, and cross-border commerce as it expanded beyond its core markets.

With Xentral ERP Software, STERNGLAS centralized article and address data, replaced many spreadsheets with a single article master, and automated key processes across accounting, logistics, reporting, and shipping. Xentral ERP Software enabled structured goods receipt, quality checks, inventory handling, and EU tax compliance via its OSS threshold app. The results included about 20 hours saved per week, 33% more orders, fewer returns, and higher process reliability.

The nu Company