Case Study: SmartFurniture achieves clear inventory visibility and fewer picking errors with Xentral ERP Software

Smartfurniture - Customer Case Study

SmartFurniture, the Munich-based office furniture startup behind the smart desk Eliot, grew quickly after launch but struggled with customer support volume and, above all, a lack of inventory visibility. The team had been managing orders and stock with Excel and Fastbill, which made it hard to know what was in stock, when to reorder, and how to handle long lead times without errors.

SmartFurniture implemented Xentral ERP Software together with Shopify Plus to connect the shop system with business operations. Xentral gave the team a much better overview of inventory and order processing, while also reducing picking errors and helping them automate processes for future growth across both direct B2B sales and retail channels.

SmartFurniture