Case Study: Major New York Children’s Hospital achieves Zero Trust network security with XenTegra

Major New York Children’s Hospital fixes rogue access in 42 hours with XenTegra

The customer, a major New York children's hospital, faced a critical security challenge when a personal laptop plugged into a patient room gained full administrative network access, revealing their Zero Trust tools were not effectively configured. This security gap, a result of accumulated technical knowledge debt from years of staff turnover, was addressed with the help of vendor XenTegra, which performed a remediation of their Cisco Identity Services Engine (ISE) and Cisco Secure Connect environment.

XenTegra implemented a five-step remediation process over a month, which included a 42-hour surgical engagement to overhaul network policies and enforce strict Zero Trust alignment. The result was an immediate and verified improvement: unauthorized devices are now instantly blocked, and the hospital's security posture was modernized to current best practices. The engagement transformed the network into a secure fortress, allowing the hospital to know its critical clinical systems were protected.

Major New York Children’s Hospital