Case Study: Shared Access streamlines mobile telecoms site management with Xenogenix

Shared Access replaces 4 legacy systems and goes live in 3 weeks with Xenogenix

Shared Access, an independent owner and operator of wireless communications infrastructure, faced challenges managing customer information across multiple disparate platforms including Asana, Access, and Excel. They sought to consolidate their CRM processes into Salesforce and replace a difficult-to-maintain, bespoke site booking application for contractors. They engaged Xenogenix to address these inefficiencies.

Xenogenix first implemented a rapid Salesforce deployment via a SmartStart project to migrate data and automate reporting, completing it in three weeks. They then built a custom Site Booking App using Visualforce and Apex, delivered through a Customer Community for external contractors. The solution from Xenogenix replaced four legacy systems with a single platform, saving considerable time through automated reporting and tracking the entire site lifecycle from initial interest to maintenance.

Shared Access