Case Study: Hoyt Street Physicians achieves clearer HR guidance and growth support with Xenium HR

Hoyt Street Physicians - Customer Case Study

Hoyt Street Physicians, a Portland, Oregon private psychiatry practice with 12 employees and no internal HR team, needed more than basic payroll and benefits administration. After several frustrating years with a PEO that couldn’t answer HR questions or provide key documents like an employee handbook and detailed job descriptions, they turned to Xenium HR for stronger local support and guidance.

Xenium HR implemented its PEO program with payroll, group health, workers’ compensation, and HR support and consultation. Xenium HR helped draft the employee handbook, finalize job descriptions, mediate staff meetings, and support sensitive personnel issues, while also guiding the team through performance planning improvements. As a result, Hoyt Street Physicians gained clear business guidelines, greater confidence and support, and better focus on company goals and growth.