Case Study: Chown Hardware strengthens employee support and HR operations with Xenium HR

Chown Hardware streamlines HR for 80+ employees with Xenium HR

Chown Hardware, a fifth-generation family-owned hardware supplier in the Pacific Northwest, faced a significant challenge when the pandemic arrived in 2020. The crisis forced them to reevaluate their HR practices and find new ways to support employees with issues like mental health and remote work. Leaning on their 20-year partnership with vendor Xenium HR and its Complete HR + Payroll service, they sought to build a more positive employee experience without distracting from their core business growth.

Xenium HR provided a dedicated team of specialists, including an HR Business Partner, Payroll Specialist, and Benefits Manager, to manage all HR functions. This solution automated paperwork, ensured compliance, and helped evolve workplace culture. The results allowed Chown's leadership to focus entirely on profitable growth, reducing their stress and distraction. The president stated that without Xenium HR, their business would be less profitable and their employees less happy, crediting the partnership for helping preserve their 140-year legacy of caring for their team.

Chown Hardware