Case Study: Newk's Eatery streamlines audits and saves time with Xenia

Xenia Transforms Manual Processes into Streamlined, Time-Saving Workflows for Newk's

Newk's Eatery, a fast-casual restaurant chain with over 100 franchise locations, faced challenges with its manual, Excel-based audit and reporting processes. The company struggled with time-consuming data entry, difficulty tracking historical audit scores, and a complex follow-up process for corrective actions. They sought a solution from Xenia to modernize their field audit operations and maintain their high standards.

Xenia implemented its platform to digitize and streamline Newk's Eatery's audit processes. The solution provided customized digital templates, automated scoring, and professional PDF reports with photo integration. This resulted in significant time savings on administrative tasks, improved operational efficiency, and enhanced accountability across approximately 100 locations, allowing field consultants to maintain consistent standards more effectively.

Newk's Eatery

Brad Forsythe

Field Business Consultant