Case Study: Alpaca Chicken scales multi-location operations with Xenia

Alpaca Chicken scales 18 locations with Xenia and hits 100% checklist adoption

Alpaca Chicken, a family-owned restaurant chain, faced challenges in maintaining consistency and managing daily operations across its 18+ locations as it grew. Their manual processes for tasks and maintenance requests were not scalable. They partnered with operations management platform vendor Xenia to find a solution.

Xenia implemented a digital platform to centralize Alpaca Chicken's operations. The solution included digitized checklists for daily workflows and custom maintenance forms that automatically routed issues to the correct vendors. This provided the scalable framework the business needed, resulting in a 100% checklist adoption rate from the first day of the network-wide rollout and giving leadership real-time visibility into all locations.

Alpaca Chicken