Case Study: US Healthcare Organisation cuts AP errors and recovery audit fees with Xelix

How Xelix proved 4x more cost-effective than recovery audit firm for US Healthcare organisation

US Healthcare Organisation, a multi-hospital health system in Pennsylvania with 17,000 staff, 11,000 vendors, and around 600,000 invoices processed annually, was relying on a costly recovery audit firm to catch invoice errors after payment. Its AP team wanted a more efficient way to identify duplicates, reduce manual work, and move away from expensive post-payment audits.

Xelix implemented its Transactions and Statements modules, integrating with Infor and automating daily invoice and vendor data checks, plus statement reconciliation. Within three months, Xelix identified $1.8 million in duplicate errors, achieved 98% error detection accuracy, and was estimated to be 4x more cost-effective than the recovery audit firm, while also helping the AP team work more proactively and efficiently.