Case Study: Thiqah modernizes licensing experiences with XEBO.ai

Thiqah modernizes B2B2C licensing with XEBO.ai

Thiqah, a leading Saudi digital-transformation provider and key enabler of Vision 2030, faced the challenge of modernizing fragmented processes within its complex B2B2C licensing platforms. Operating as an intermediary between government agencies and citizens, Thiqah sought a unified, data-driven approach to enhance transparency and satisfaction across the entire end-to-end licensing experience. To address this, they partnered with vendor XEBO.ai.

XEBO.ai implemented a solution for Thiqah that provided a unified and data-driven approach to improve the licensing experience. While specific metrics are not detailed in the provided text, the solution was designed to modernize processes and enhance transparency and satisfaction for all users in the B2B2C model. The implementation by XEBO.ai aimed to deliver a more streamlined and effective service for Thiqah's government clients and end citizens.

Thiqah