Case Study: Global Healthcare Providing Company achieves major cost savings and productivity gains with Xchanging

Xchanging helps a leading ancillary healthcare products firm achieve efficiencies

Global Healthcare Providing Company, a leading provider of ancillary healthcare products in the USA, wanted to reduce finance and accounting costs after rapid growth strained its manual accounts payable and receivable processes. The company needed to move billing to a third party without disrupting operations, and chose Xchanging for its offshore F&A expertise, secure infrastructure, and workflow tools including CORE.

Xchanging implemented a workflow-based accounts payable and billing solution that replaced paper-based processes, uploaded invoices into a WFM database, and streamlined end-to-end invoice handling. The results included about US$216,000 in annual savings, a reduction in cost per invoice from US$4 to US$1.86, and productivity gains of 116%, along with faster billing, fewer errors, and improved reporting.