Case Study: Commercial Real Estate Services & Investment Firm saves £5 million with Xchanging Finance & Accounting BPM

Optimizing Finance & Accounting Case Study Commercial Real Estate Services Giant Leverages Bpm To Save £5 Million In Operating Costs

Commercial Real Estate Services & Investment Firm, one of the world’s largest commercial real estate services and investment firms, was struggling with rapidly growing finance and accounting workloads. As processing demand increased, existing F&A operations became inconsistent and heavily manual, making it difficult to get a holistic view of customer accounts and causing delays in budgeting, forecasting, reconciliations, lease maintenance, and general accounting. Xchanging helped address these issues through business process management and finance & accounting services.

Xchanging re-engineered and automated key finance and accounting processes, including lease administration and service charges, while centralizing work from 30 regional offices into a single location. The solution improved service charge management, lease and database maintenance, and client accounting, while enabling real-time transaction monitoring and audit trails. As a result, Commercial Real Estate Services & Investment Firm saved £5 million over five years, improved process efficiency by 32%, and achieved 100% compliance with regulatory and audit requirements.