Case Study: Gatwick Airport achieves mission-critical network performance with Xchanging

Gatwick Airport managing the network for the world’s busiest single runway airport

Gatwick Airport, the UK’s busiest single-runway airport, needed a modern, reliable technology foundation to support 24/7 operations, improve passenger experience, and reduce risk and cost as the airport expanded. Xchanging was brought in to replace disparate legacy systems with a more secure, scalable network and end-user computing environment.

Xchanging delivered a common airport-wide network, 24/7 monitoring and ITIL-aligned service management, plus support for devices, telephony, wireless access, flight information screens, and hot-desking check-in. The result was greater visibility and control, faster and easier future enhancements, improved operational efficiency, and better service for Gatwick’s 34 million passengers, 4,000 staff, 25,000 contractors, and 800 customers.

Gatwick Airport