Case Study: Leading Investment Bank reduces errors and costs with Xceptor

How a leading investment bank eliminated keying errors, reduced costs and established an audit trail to effectively manage its data

Leading Investment Bank partnered with Xceptor to address a manually intensive data management process across its back and middle office. The bank was handling high volumes of data from hundreds of brokers and vendors through multiple channels and formats, leading to repeated email checks, Excel keying, operational risk, and the need for 10–15 staff just to upload data.

Xceptor implemented an automated data collection and enrichment workflow that monitored emails, extracted relevant information, validated and transformed it, and produced standardized outputs with full audit trails and processing statistics. As a result, the bank reduced keying errors to zero, lowered costs by reducing headcount, improved transparency and compliance, and gave management a more accurate, timely view of operations.