Case Study: a prominent benefits administrator achieves 20% cost savings with XBP Global print and mail optimization

Prominent Benefits Administrator cuts print and mail spend by 20% with XBP Global

The prominent benefits administrator faced high overhead costs and low productivity from its fragmented in-house print and mail operations. It struggled with manual workflows, underutilized facilities, and lacked disaster recovery, all while managing an inventory of over 5,000 items. XBP Global was engaged to absorb and optimize these operations.

XBP Global migrated all operations to its mega centre, rebadged over two hundred workers, and automated manual processes. The solution streamlined workflows and leveraged XBP's scale for procurement. This resulted in a 20% reduction in total spend, eliminated capital expenditure needs, minimized risk with business continuity plans, and lowered turnaround times through innovative printing capabilities.