Case Study: a leading P&C insurance company achieves automated high-volume print and mail processing with XBP Global

Leading P&C Insurance Company processes 18,000 envelopes a day with XBP Global

The customer, a leading property and casualty insurance company, faced challenges with its outdated, manual in-house print and mail operations. These processes were slow, error-prone, and resulted in delivery delays. XBP Global was engaged to modernize these workflows with its Marketing Execution Services (XME).

XBP Global implemented a two-phase solution that automated production workflows and modernized document composition. This included introducing piece-level tracking, converting print streams, and deploying high-speed inline printers. The results were significant: the insurer now processes over 18,000 envelopes daily with full traceability, achieving faster delivery, reduced costs, and real-time document generation for its agents.