Case Study: the General Register Office streamlines record digitisation with XBP Global's AI-powered document processing

General Register Office streamlines record digitisation with XBP Global and achieves 223% ROI

The General Register Office (GRO) faced the challenge of digitally transforming approximately 108.2 million historical birth, marriage, and death records, most of which were in fragile paper or microfiche formats. This non-digital backlog hindered certificate production and public service modernization. To address this, the GRO partnered with XBP Global, which demonstrated its Intelligent Document Processing (IDP) solution.

XBP Global's solution used AI-powered document processing, incorporating Google Cloud Vision and a human-in-the-loop approach for secure scanning, automated transcription, and data validation. This streamlined workflows for the GRO, accelerating certificate production and safeguarding historical documents. The scalable, cloud-native platform provided measurable benefits, with XBP Global reporting that such implementations can deliver a 223% ROI and 2.6x returns on costs.