Case Study: a leading hospitality business achieves major cost savings with XBP Global

a leading hospitality business cuts physical inventory by 70% with XBP Global

A leading hospitality business faced significant expenses and inefficiencies from storing over 3,000 marketing items in a large warehouse. Their challenges were exacerbated by relying on multiple providers for procurement and distribution, which prevented volume discounts and resulted in high obsolescence rates. The company sought a partner for a digital transformation and selected XBP Global for its expertise.

XBP Global implemented a holistic digital transformation strategy, beginning with a new print on demand system to eliminate physical inventory storage. They introduced a streamlined, web-based procurement platform and an intelligent marketing solution featuring a digital storefront, which gave individual resorts enhanced ordering and customization options. This solution resulted in substantial savings, including a 70% reduction in physical inventory and $1.4 million saved in the first year. The strategy also improved customer experience through personalized communications and provided significant cost savings for each resort.