Case Study: a leading global vacation provider achieves 99.4% accuracy with XBP Global's unified marketing materials system

a leading global vacation provider achieves 99.4% accuracy and 20% savings with XBP Global

The customer, a leading global vacation provider formed from a merger, faced challenges with disconnected systems for managing marketing materials across 153 international locations. This resulted in a lack of standardized processes, limited visibility, and manual operational slowdowns. They partnered with vendor XBP Global to implement its Marketing Execution Automation Platform to centralize and unify their processes.

XBP Global implemented a unified digital platform that consolidated multiple legacy portals into a single, multilingual web storefront. The solution automated billing, standardized pricing, and streamlined reporting. This resulted in a 20% reduction in material spend within six months, the processing of over 250 orders monthly, and the achievement of 99.4% error-free performance with strong on-time delivery metrics.

Leading Global Vacation Provider