Case Study: a leading pharmaceutical company reduces turnover and strengthens succession planning with XBInsight

Assessment-Based Succession Plan Improves Turnover in Key Roles

A leading pharmaceutical company was struggling with record-high turnover of 40% in key roles across several departments, while potential successors were leaving faster than they could be developed. XBInsight was brought in to help build a stronger succession plan and identify how to reduce turnover while preparing high-potential employees for future leadership roles.

XBInsight created a customized assessment to define the skills needed for success in next-level positions, then used the results to identify high-potential employees, improve the appraisal and interview process, and build targeted leadership development plans. The program became part of the company’s ongoing hiring and succession planning process, and within the first year turnover in key roles dropped by 20%, participant engagement scores increased by 20%, and 60% of participants in years one and two were promoted to the next level.