Case Study: Southbank Centre streamlines donor due diligence with Xapien

Southbank Centre speeds donor due diligence in minutes with Xapien

The Southbank Centre, the UK's largest arts centre, faced a challenge in conducting thorough donor due diligence. Its manual research processes were time-consuming, taking hours per prospect and creating bottlenecks. The charity needed a way to scale its due diligence without compromising on rigour, so it adopted Xapien to automate and enhance its prospect vetting.

Using the Xapien platform, the team now generates consistent, comprehensive reports synthesizing corporate records and open-source intelligence in minutes. This solution has enabled the Southbank Centre to vet more prospects in less time, freeing up capacity for relationship building. Xapien has become embedded in their workflow, providing a reliable evidence base for faster gift acceptance decisions.

Southbank Centre