Case Study: Newcastle University cuts prospect research from 5 hours to 15 minutes with Xapien

Research time cut from 5 hours to 15 minutes, freeing up time for strategic work

Newcastle University's Advancement Operations team faced significant challenges with their manual prospect research and donor due diligence process. A single Research Assistant was responsible for all fact-finding, which was time-consuming and carried reputational risk due to the potential for human error and inconsistent results. The university turned to the vendor Xapien to automate this critical function.

By implementing Xapien's automated research service, the team drastically reduced the time required to produce comprehensive due diligence reports. The process was cut from 4-5 hours down to just 15 minutes. This freed the team to focus on strategic risk interpretation and analysis rather than manual data collection. The solution from Xapien provided major efficiencies, cost savings, and gave the team confidence that their due diligence was thorough and consistent.

Newcastle University