Case Study: Florida State University builds stronger donor relationships with Xapien

Forming deep connections that convert prospects into loyal donors

Florida State University, a major public research university, relied on its prospect research team to build detailed donor profiles, but the manual process of searching Google and LinkedIn was extremely time-consuming. This inefficiency left development officers underprepared for donor meetings, risking lost contributions. The university turned to the vendor Xapien for a solution to automate this research.

Using the Xapien platform, the prospect research team could generate comprehensive reports on potential donors in under 15 minutes instead of hours. The tool aggregates detailed information on connections and philanthropic interests while also flagging potential reputational risks. This allowed the team to become strategic advisors, empowering development officers to build meaningful relationships faster and ultimately convert more prospects into donors.

Florida State University