Case Study: a biotech company achieves reliable enterprise-wide IT support with Xantrion

a biotech company doubles in size in less than a year with Xantrion

A biotech firm based in California was struggling to scale its IT services after doubling in size in under a year. With a geographically dispersed workforce, its previous hourly IT provider could not deliver the necessary 24/7 support or secure its cloud infrastructure, causing costs and reliability issues to grow. The firm engaged Xantrion for a solution.

Xantrion implemented its Certified Support services to provide unified, around-the-clock remote support and monitoring. They also added Managed Security to protect against data loss and hacking attempts. As a result, the biotech firm now has a dependable cloud infrastructure, increased productivity, and predictable flat-fee pricing. This has made onboarding new hires easier and freed the internal team to focus on strategy.