Case Study: Athabasca University achieves better VDI visibility and faster issue resolution with Xangati

Managing 400 XenDesktops on vSphere

Athabasca University, Canada’s open university serving 38,000 students in 84 countries, needed better visibility and management for its VDI environment so online learning and staff access would stay reliable. As PC Systems Analyst Kevin Richards deployed 400 XenDesktops across 10 VMware ESX servers and 70 virtualized servers, he found it challenging to pinpoint performance issues like disk access, network bandwidth, and login delays, leading him to evaluate Xangati’s VDI Dashboard.

Xangati provided Athabasca University with detailed performance metrics, a VDI health score, and the ability to drill into problem sessions, datastores, VMs, and hypervisors to quickly identify bottlenecks. With Xangati, Kevin was able to isolate a slow XenDesktop issue to the network and resolve it faster, improving troubleshooting efficiency and helping the university maintain dependable access for students, faculty, and staff.

Athabasca University

Kevin Richards

PC Systems Analyst, Athabasca