Case Study: Insomnia Coffee enhances customer engagement with Xamarin

Insomnia Coffee reinvents consumer engagement with mobile "top-ups" and payments

Insomnia Coffee, a major coffee chain in Ireland, sought to enhance its customer engagement and loyalty program through a mobile-first experience. They partnered with Xamarin to overcome the challenge of developing and maintaining separate native applications for Android and iOS platforms for their Insomnia Treats program.

By implementing a solution using Xamarin, the development partner Escher Group was able to share 70% of the application code across both mobile platforms. This approach reduced development time by 25% and integrated secure payment processing. The solution provided Insomnia Coffee with robust analytics to understand customer behavior and resulted in a greatly improved customer experience.

Insomnia Coffee