Case Study: Healthscope achieves improved legal operational efficiency with Xakia

Improved operational efficiencies for Healthscope with a central source of truth

Healthscope, Australia’s largest privately owned hospital network, needed an affordable, easy-to-adopt legal matter management solution that would give its in-house legal team a single source of truth and better visibility over work. The incumbent system was too manual and time-consuming, making it hard to track matters, updates, spend, and next steps efficiently.

Xakia provided Healthscope with its web-based matter management software, starting with a small trial and simple rollout that required no IT department involvement beyond security assessment. The team now has a central source of truth for legal work, documents, and emails, plus improved reporting, handover notes, and visibility; over time, Healthscope also added document automation, invoice and spend management, contract repository, and legal intake, driving ongoing operational efficiencies.

Healthscope

Richard Holbeach

General Counsel & Company Secretary