Case Study: Maitland achieves cloud-based, automated risk management with Xactium Risk Manager

Maitland Moves Risk Management to the cloud with Xactium

Maitland, a multi-jurisdictional legal, tax, fiduciary and fund administration services firm, had reverted to managing risk in Excel after a previous risk system proved unfit and a major vendor implementation failed. Faced with data corruption, out‑of‑date information, no workflows or action‑tracking, and growing complexity from business expansion, Maitland selected Xactium and its cloud‑based Xactium Risk Manager to provide an easy‑to‑use, web‑form driven solution.

Xactium deployed Xactium Risk Manager as a cloud SaaS with configurable workflows, web forms, dashboards and flexible reporting, removing the need for IT support or infrastructure. The implementation delivered real‑time visibility across projects and regions, automated incident follow‑up and corrective actions, faster, user‑friendly board and audit reporting, and improved user adoption — addressing Maitland’s scalability and data integrity issues while eliminating IT overhead.

Maitland

Nicole Welz

Head of Internal Audit