Case Study: FCA achieves unified risk oversight and improved decision‑making with Xactium Risk Management

FCA implements Xactium as the risk management system for Large Firm Supervision

FCA, after taking on supervision of 50,000 additional Consumer Credit firms, faced fragmented legacy risk systems that made it difficult to get a holistic view of firms or the market, perform thematic analysis, and produce flexible management information. To solve this, the FCA selected Xactium and its Xactium Risk Management suite — a Salesforce‑based cloud platform — to provide a single, secure place for risk data and templates.

Xactium implemented a central risk register, incident tracking and Key Risk Indicator (KRI) management with reusable templates, dashboards and aggregated heat maps; the project was configured in nine months and went live in January 2016 and is now used by over 250 staff. As a result, Xactium delivered improved visibility and decision‑making, better resource allocation across sectors, increased user compliance through an intuitive UI and easier in‑system changes, and scalable thematic analysis and sector roll‑ups for FCA supervision.

FCA

Alex Atkinson

Business Project Manager