Case Study: CARE Canada boosts employee productivity with X1

Care Canada Boosts Employee Productivity By An Average Of 30 Minutes With X1

CARE Canada, a leading international humanitarian organization, needed a low-cost information and communication technology solution to improve employee productivity. Its teams faced limited or unreliable internet access in some regions, overloaded inboxes from heavy email use, and limited automation around business processes and workflows, so they evaluated X1 Search against other desktop and search options.

X1 implemented a pilot with CARE Canada’s HR team and then rolled it out across HQ employees, with custom indexing and interface settings to minimize performance impact. CARE Canada found that X1 saved about 30 minutes per person per week, delivering just over a 10% productivity gain, while also helping teams manage proposals, contracts, donor correspondence, support emails, and internal workflow questions more efficiently.

CARE Canada