Case Study: CARE Canada boosts employee productivity with X1

CARE Canada boosts employee productivity by 30 minutes a week with X1

CARE Canada, a leading international humanitarian organization, was facing challenges with employee productivity due to unreliable internet access in the field, overstuffed email inboxes, and limited automation of business processes. Their Knowledge Management team sought a low-cost ICT solution to address these issues and turned to vendor X1 for its X1 Discovery product.

The solution from X1 was implemented after a pilot program demonstrated significant productivity gains. By using X1's indexing and search capabilities, CARE Canada was able to save employees an average of 30 minutes per person per week, equating to a more than 10% gain in productivity. X1 enabled better management of proposals and contracts, provided answers on business processes, and improved donor and user support interactions across the organization.

CARE Canada