Case Study: Capgemini increases productivity and ROI with X1 Search

Capgemini boosts productivity with X1 Search for 3,000 users

Capgemini, a global company with 140,000 employees, faced a significant challenge as its employees were frustrated by their inability to quickly find critical documents and emails. This inefficiency hindered daily productivity and the ability to leverage the company's vast knowledge base. Individual employees discovered and began using X1 Search, which created a groundswell for a better enterprise search solution that could integrate seamlessly into their workflows.

The solution from vendor X1 was implemented through a pragmatic pilot program that evolved into a mission-critical deployment for 3,000 users. X1 Search provided a single interface to search multiple repositories like Outlook and SharePoint, eliminating the need to log into separate systems. This resulted in dramatically faster and more accurate searches, which greatly improved productivity and delivered a positive return on investment for Capgemini. The ease of use and flexibility of the X1 platform drove widespread user adoption and satisfaction.

Capgemini