X-Cart
39 Case Studies
Case Study: OrthoticShop achieves 10 years of scalable, customizable eCommerce growth with X-Cart
A X-Cart Case Study
OrthoticShop - Customer Case Study
Orthotic Shop, founded by Matt Behnke and operating as OrthoticShop.com since 2005, needed a fully customizable eCommerce platform to sell orthotics online, manage frequent product additions, and support a robust in-house customer service operation. To meet those needs the company selected X-Cart as its eCommerce platform and also required modern payment options like Amazon Payments for faster, more convenient checkouts.
X-Cart delivered a customizable solution and its team backported Amazon Payments to X-Cart 4.1.12, enabling quicker checkout and smoother returns handling that increased customer confidence. As a result, Orthotic Shop has sold online with X-Cart for 10 years, attracts over 272K monthly visitors and more than 41K Facebook subscribers, and runs an efficient, multi-channel customer happiness center supported by the X-Cart platform.
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