Case Study: AAA Ohio Automobile Club achieves seamless integrated travel booking with WSO2 Carbon

Ohio Auto Club Provides First-Class Integrated Travel Planning with WSO2 Carbon

The AAA Ohio Automobile Club, a member of the national AAA federation, sought to become a primary travel booking source for its members. Their challenge was to integrate a new web-based travel portal with backend systems to provide a consistent experience, whether members booked online or through an agent, requiring a highly flexible and cost-effective middleware solution. They selected the WSO2 Carbon enterprise middleware platform, specifically the WSO2 ESB, to facilitate this integration.

Using the WSO2 ESB, the club integrated its portal with the backend AXIS membership system, transforming message formats, managing data mapping, and ensuring high availability. The solution from WSO2 enabled a significant increase in online travel sales, including a 53% growth in car and hotel bookings in the first year, and streamlined internal processes by automating manual data entry. The implementation was completed in less than a month, and the success led the AAA Ohio Automobile Club to extend the system to other AAA clubs.

AAA Ohio Automobile Club

Robert Zahn

CIO