Case Study: DeARX Services helps a major South African bank improve customer onboarding with WSO2

Major South African Bank Provides Flexible Customer Onboarding with DeARX and WSO2

DeARX Services worked with a major South African bank that needed a more flexible, reliable way to screen customers for risk and sanctions from the start of onboarding and throughout the customer lifecycle. The bank’s Risk Division was under pressure from short delivery cycles, regulatory demands, and the limitations of an existing integration layer, and it turned to WSO2 for help, using WSO2 Enterprise Integrator.

WSO2 and DeARX Services implemented the solution with WSO2 Enterprise Integrator to manage connections, orchestration, and data services within the Risk Division’s control. The result was significantly improved service levels, faster delivery times, fewer errors, no downtime issues, and a go-to-market timeline of just 3 months from concept to production, while also handling workload spikes and enabling quick deployments for ad-hoc changes.

DeARX Services

Nicholas Parry

Director