Case Study: Major South African Bank achieves flexible customer onboarding with WSO2 Enterprise Integrator

Major South African Bank Provides Flexible Customer Onboarding with DeARX and WSO2

The Major South African Bank needed a more flexible, reliable way to handle customer risk and sanctions screening during onboarding and throughout the customer lifecycle, while meeting strict regulatory demands and shortening time to market. Its existing integration layer was too limited for the Risk Division’s need for smarter, higher-performing screening and risk analysis. The bank worked with WSO2 and DeARX Services, using WSO2 Enterprise Integrator.

WSO2 Enterprise Integrator was implemented to manage connections, orchestrate processes, and consume data services for the Risk Division’s screening solution. The result was significantly improved service levels, with faster delivery times, fewer errors, and no downtime issues. The solution went from concept to production in just 3 months, and WSO2 helped the bank handle workload spikes and support quick deployments and configuration changes.