Case Study: Wells Fargo achieves award-winning customer-facing API delivery with WSO2 API Manager

How Wells Fargo Created an Award Winning, Customer Facing API Channel

Wells Fargo wanted to improve how it delivered financial services online after noticing that consumers spend very little of their internet time on banking-related activity. To better meet customer expectations, Wells Fargo partnered with WSO2 and used the WSO2 API Manager to build its customer-facing API Gateway and DevPortal, creating a new digital distribution channel for its products and services.

WSO2 helped Wells Fargo launch the API Gateway with just 5 APIs in 2016 and scale it rapidly to hundreds of implementations by 2018. The solution enabled streamlined onboarding, 24/7 operations and support, stronger security and risk controls, and a fastest onboarding time of one day, while DevPortal 2.0 earned a Monarch Award for creativity and innovation.

Wells Fargo

Eric Halvorson

Senior Vice President - Head of Gateway Support & Services