Case Study: G-Form cuts product order processing time with WSO2 Integration Cloud

G-Form Processes Product Orders in One-Fifth the Time Using WSO2 Integration Cloud

G-Form, a provider of protective sports and electronics equipment, faced a significant challenge in manually copying order data between its Magento e-commerce platform and SAP Business ByDesign ERP system. This slow, error-prone process consumed excessive staff time and hindered growth. To integrate these systems and connect with partners' EDI networks, the company sought a cost-effective solution and chose WSO2 Integration Cloud from vendor WSO2.

WSO2 implemented a cloud-based integration solution that automated the data flow between G-Form's Magento and SAP systems. This eliminated manual data entry and enabled connections with large retail partners via EDI. The results were dramatic: order processing time was cut from days to hours, with Cyber Monday orders completed in one-fifth the time of the previous year. This efficiency gain allowed G-Form to ship orders within a day, support significant sales growth with new retail partners, and repurpose staff to more valuable work.

G-Form

Graham Wilkins

Director of IT